By using our personal training, fitness programs, and/or naturopathy services, you agree to the following Terms and Conditions. Please read them carefully before commencing any service.

1. Agreement Overview

These Terms and Conditions apply to all personal training, fitness programs, and/or naturopathy services provided by Brock Badger Health & Fitness, whether delivered in person or online. By engaging with us, you acknowledge and agree to these terms.

2. General Terms

• Eligibility: Clients must be 18 years or older. Clients under 18 require parental or guardian consent.

• Medical Clearance: You agree to provide accurate health information and obtain medical clearance if requested.

• Service Scope: Our services are for educational and wellness purposes only. They are not a complete substitute for professional medical advice, diagnosis, or treatment.

3. Bookings and Payments

• Bookings: Sessions and programs must be booked in advance and are subject to availability.

• Payments: Full payment is required before the commencement of any service.

• Refunds: Payments are non-refundable, except in exceptional circumstances, as determined at our discretion.

• Cancellations:

  • Client-Initiated Cancellations: At least 24 hours' notice is required to reschedule or cancel a session. Late cancellations may result in the session being forfeited.

  • Brock Badger Health & Fitness-Initiated Cancellations: If we need to cancel a session, it will be rescheduled or refunded.

4. Liability and Risk

• Assumption of Risk: You acknowledge that participating in physical activities or wellness programs involves risks, and you agree to assume full responsibility for any injuries or health issues that may arise.

• Limitation of Liability: To the extent permitted by Australian law, we are not liable for any injury, loss, or damage resulting from your participation in our services unless caused by our negligence.

5. Confidentiality and Privacy

• Privacy: We respect your privacy. Your personal and health information will be kept confidential and used solely to deliver our services.

• Data Security: We comply with the Australian Privacy Act 1988 to safeguard your information.

6. Code of Conduct

• Mutual Respect: Both parties agree to act respectfully and professionally.

• Client Responsibility: You agree to follow instructions, adhere to safety guidelines, and provide accurate health information.

• Trainer Discretion: We reserve the right to terminate services if these terms are breached or inappropriate behaviour occurs.

7. Online Services

• Technology Requirements: Clients must ensure they have the necessary technology and a stable internet connection for online services.

• Disclaimer: We are not responsible for disruptions due to technical difficulties outside our control.

8. Cancellation and Termination

• Client Termination: You may terminate the agreement at any time; however, unused sessions or programs are non-refundable.

• Business Termination: We reserve the right to terminate this agreement at our discretion, with reasonable notice provided.

9. Acceptance of Terms

By engaging in our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

For any questions or clarifications, please contact us at brock9163@gmail.com.

Acknowledgment

If required, you will be asked to agree to these terms and conditions before commencing services.